Privacy Policy

This Privacy Policy describes the information BissBay and certain third parties gather, how we collect that information, our information sharing practices, how users may access, update, and control the way their information is collected and used.

What We Collect:

Part 1: Personal Information

Personal Information generally means information which might reasonably be used to specifically identify you and may include your name, address, email address, and phone number. We collect such personal information when you provide it to us, such as when you:

  • Purchase software licenses or products
    • Register for website membership and webinars
    • Participate in surveys or subscribe to receive information
    • Otherwise communicate with us such as through a contact form

Several of the services we offer require registration as a condition of use. We may also receive personal information about you from other sources and add it to the information you have provided to us.

Please note that BissBay is not responsible for the information you voluntarily give about yourself in the form of forum discussions, chat rooms, other publicly accessible interactions, or information you make public in your member profile. You can change your publicly available information at any time via your profile page.

Part 2: Other Information We Collect:

When you receive newsletters or promotional e-mails from us, we may use web beacons, customized links, or similar technologies to determine whether the e-mail has been opened and which links you click so we can provide you more focused e-mail communications or other information.

Cookies are small text files that are placed on your hard disk by a webpage server. Cookies contain information that can later be read by a web server in the domain that issued the cookie. Cookies cannot be used to run programs or deliver viruses to your computer. Like many other websites, BissBay use cookies to enable you to sign in to our services and to help personalize your online experience. We may use a cookie to identify members so they do not have to re-enter their user ID and password when they wish to download a utility, post to a discussion forum, or sign into an account. Cookies can also be used to control the number of times you see advertisements, such as pop-ups. By allowing us to better understand how users interact with the website over time, cookies help us improve your experience and deliver more relevant content to you. Cookies may be created directly by our websites for these purposes, or by third-party companies operating on our behalf.

Pixel Tags also known as clear gifs, beacons, spotlight tags, or web bugs, are a method for passing information from the user’s computer to a third-party website. Used in conjunction with cookies, BissBay may use pixel tags to improve our understanding of website traffic, visitor behavior, and response to promotional campaigns. Pixel tags are also used as a supplement to our server logs and other methods of traffic and response measurement, and are sometimes used in conjunction with small JavaScript-based applications. We may also implement pixel tags provided by other companies for the same purpose.

You need not have cookies turned on to visit all our websites, though cookies may be required for you to participate in certain areas. If you choose to become a member of a BissBay website, you must have cookies enabled to access any member related pages (i.e., Discussion Boards, Member Profile pages, Search for a Member).

What We Provide to Third Parties:

Statistical Reports and Mailing Lists: The aggregate statistics that describe our online audience, which are often based on the information you provide when you subscribe, register, or browse our websites, help us sell advertising and otherwise publicize BissBay and our brands. In addition, we make certain information such as the name of our users, their mailing address, phone number, email addresses, and, in certain case, their employer’s name, company size, executive positions, revenue size, and other industry data (when voluntarily submitted by the user) available on a rental or other basis (e.g. sale) to third-party providers of goods and services. To learn how you can make choices about how this information is used or shared, please visit the How You Can Change or Control Information that Is Collected section below.

Email Deployment, Data Analysis E-Commerce and Other Services: We provide customer lists, email addresses and other information to third-party companies and contractors who provide us with specialized services, such as email message deployment, merge-purge (identifying and removing duplicate addresses), subscription fulfillment, customer support and service, research, statistical analysis, data and website hosting and other data and transaction processing. Our third-party companies work on our behalf and we do not provide our email lists or other data to them for their own company use. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They should also maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Please note that we engage third-party service providers to process sales, fulfill orders for product purchases, and honor requests to be removed from promotional mailings or other services. These service providers have access to or are provided with certain personal information to provide us with the applicable service.

Webcasts: At times, we produce and host sponsored webcasts for a variety of companies (“Sponsors”). Data collected during the registration process and the actual event may be shared with those event sponsors, and is governed by our privacy policy and the third party’s privacy policy and may be used by the sponsor for follow-up purposes.

Co-Branded Sites and Services: When you use a co-branded service (a service operated with a service or site partner of BissBay) within our network of sites, register, or otherwise provide information on a co-branded site, you grant us permission to pass the information collected back to that service or site partner. Use of your information by such partners is subject to their privacy policies as well as ours.

White Papers/Other Sponsored Downloads: BissBay hosts product listings and offers informational downloads for a variety of third-party vendors. When registration is required to receive, or view the download, all data collected during product registration and/or BissBay website registration will be shared with the vendor (and other third parties) and their use of this data is governed by their privacy policy.

What Third Parties May Collect:

Online Ad Serving: BissBay and some of our advertisers use third-party advertising service companies to serve advertisements when you visit our websites. Often, these third-party advertising companies employ cookies, pixel tags, and other technologies to measure the effectiveness of web and e-mail advertisements and to create a record of interactions with our website content that they use in conjunction with their advertising which appears on other sites, or for reporting website traffic, statistics, advertisement data and/or other activities on our sites. We will also engage third party providers to assist with the segmentation of this data. The specific providers we use are subject to change. As of the date of the posting of this policy, the current provider is Google Analytics.

Other Information: Ad Serving and BissBay

At times, we display ads both on our network of owned and operated websites and on non-BissBay websites. When you visit one of our websites or view ads that we serve from our network elsewhere on the Internet, you may see multiple types of ads, such as text ads next to search results and graphical ads shown on web pages. Sometimes these ads are based on the content of the page on which they appear. Other times these ads are generated by matching the ad to your interests as inferred from your browsing activities collected online. Either way, BissBay tries to show you relevant ads, and to do so, we may use information we know or receive about you such as your gender, location, or interests.

Interest-based Ads: We use cookies, JavaScript, pixel tags, and other technology to collect information about your visit to our websites and other third-party partner websites that we do not own or operate but with whom we have agreements. We analyze what pages you visit on our websites and on the third-party websites, what products or services you view, and whether you view or click on ads that are shown to you. All such data is collected anonymously, and is aggregated with other data we collect and/or similar data collected by partners to create segments, groups of users and certain general interest categories or segments that we have inferred based on (a) demographic or interest data, and a general geographic location derived from your IP address, (b) the pages you view and links you click when using our websites and services and those of our partners, and/or (c) the search terms you enter when using certain search services. We use this information to get a more accurate picture of audience interests to serve ads we believe are more relevant to your interests.

We store page views, clicks, and search terms used for ad personalization targeting separately from your contact information or other data that directly identifies you (such as your name and e-mail address) which we obtained as described above under Personal Information and we do not combine the two sets of data.

We will engage third-party providers to assist with the collection, storage and segmentation of this data, and the providers are required to maintain the confidentiality of this information. These efforts do not result in the collection of personally identifiable information such as name or address.

 

How You Can Change or Control what is Collected:

Cookies. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. You may stop or restrict cookies on your computer or purge them from your browser by adjusting your web browser preferences.

However, if you “turn off,” purge, or disable cookies, although you may still use our websites, you may not be able to use all the features, functions, or services available on our websites. Please go to bissbay.com to learn more about the use of cookies and opt-out choices.

Pixel Tags: You can disable pixel tags by changing your browser settings to omit images and disable Javascript, or there are commercial software packages available that can omit pixel tags in most advertisements.

Updating Your Registration Information: You can correct or change the information collected during website registration at any time in the profile page links shown below or by sending an email to the address shown below. Please allow five to ten business days for corrections or changes to be publicly displayed or implemented throughout our systems.

Your Newsletter Subscriptions: You can opt-in to our newsletter mailing lists, or remove yourself at any time through the newsletter subscription management page by following the instructions at the end of the newsletters you receive. Please allow five to ten business days for changes to take effect.

Your Subscription Information: You can correct or change your BissBay Digital Edition subscription information and your preferences with regarding to our ability to provide your information to third parties for their own marketing purposes. Please allow two to four weeks for changes to take effect.

Stop Sharing of Lists: Many customers appreciate the offerings they receive from third-party providers of goods and services to whom we provide lists of our customers, but here is what to do if you no longer wish for us to share this information with such providers:

If you are a registered user of www.bissbay.com, please send an email to info@bissbay.com. If you provided your contact information to www. bissbay.com to download a whitepaper, case study, or other document provided by an BissBay advertiser, please send an email with your preference request changes to: info@bissbay.com.

Please allow up to ten business days for any changes to be implemented throughout our systems.

Other Useful Information Regarding Your Privacy:

Change of Ownership of BissBay: Some or all personal information maintained by BissBay may be subject to the transfer of another company in the event of a change of ownership of BissBay or the sale of any part of BissBay.

Security. We use reasonable precautions to keep personal information disclosed to our websites secure and only release this information to third parties that share our commitment to privacy. If a security policy is breached or a data breach occurs, the responsible supervisory party will be notified within 72 hours and users will receive a notice of the breach of security that includes communication of the DPO’s information, describes any potential consequences, and notes any action steps being taken within 72 hours. We are not responsible for any breach of security or for the actions of any third parties.

Links to Other Sites: The BissBay website may contain links to other websites whose information practices may be different from ours. We do not have control over the information that is submitted to, or collected by, these third parties. You should consult the privacy policy of these other sites to learn how your privacy is protected.

Changes to the Privacy Policy: We may change this Privacy Policy from time to time, and all changes will be effective at the time we post them. If we believe there is a significant change, we may indicate on our sites that our Privacy Policy has changed. The newly posted version of the Privacy Policy supersedes all prior versions. Your continued access to or use of any of our websites shall be deemed your acceptance of the Privacy Policy.

We urge you to come back to this webpage and review this Privacy Policy regularly so that you remain aware of the terms and conditions that apply to you.