HCLS/ Better health outcomes with AI-powered virtual assistants

Care outcomes are critical measures of success in today’s healthcare market but also important is measuring how engaged members and patients are with their providers and health plans, an example of which is Net Promoter Score (NPS).

The healthcare industry needs a better way to connect to consumers Artificial intelligence (AI) and data analytics can identify patterns in behavior and outcomes to prevent unnecessary and costly inpatient admissions. Virtual assistants open the door to more and better care choices.

AI-powered tools make patients’ lives easier by “self-servicing” care needs and offering post-event care guidance. Machine learning-a subset of AI-might enhance the future quality of care advice so that it only gets better.

Download this whitepaper to learn more

IBM may use my contact data to keep me informed of products, services, and offerings.

By email
By telephone
By postal mail

You can withdraw your marketing consent at any time by submitting an opt-out request. Also you may unsubscribe from receiving marketing emails by clicking the unsubscribe link in each email.


More information on our processing can be found in the IBM Privacy Statement. By submitting this form, I acknowledge that I have read and understand the IBM Privacy Statement

By submitting this form, you agree to have your contact information passed along for the purpose of following up on your interests and in order receive communications regarding IBM products, services, and events. The data sent will be processed in Canada and provided to IBM who will assume responsibility for processing and Opt-out and Information Removal. For more information, please read our Terms of Use, Privacy, Opt-out & Information Removal below.